Products

Wallace & Carey stocks more than 7,000 items in seven modern distribution centres from Ontario to British Columbia. 

Product specialties include groceries, confectioneries, sundries, health and beauty products, frozen foods, tobacco products, cinema confectioneries, and automotive products.

With strategic partners in Quebec, Thunder Bay, and Kingston, Wallace & Carey provides a coast-to-coast solution for its customers. Products are efficiently delivered to more than 3,500 locations across the country.

Fill Rates

The level of service provided to our customers is measured by our fill rate, which we continually work to maximize in all product categories.

Our committed Marketing Department focuses on providing the very best fill rate possible to our customers every day. Customers can monitor our progress because every invoice shows the fill rate.

For information about fill rate, contact the Wallace & Carey location nearest you.

Eaches

Our customers have the opportunity to minimize their on-site inventory and maximize their turnover by purchasing more than 1,500 items from groceries, sundries and other products in a unit known as an "each".

This program can reduce inventory investment, while increasing product selection. A nominal service fee is applied to the invoice when this option is chosen (ordering units of full cases or more are not subject to this service fee).

Ordering

Our customers can place their order at their convenience - 24 hours a day, seven days a week using a variety of methods.

Place your order using the method that works best for your organization:

  • Fast and easy online ordering
  • Electronic order entry
  • Electronic Data Interchange (EDI)
  • Automatic replenishment system
  • Phone
  • Fax

For next-day delivery, please place orders before 9:00 am on the scheduled order day. (Some exceptions may occur for customers in remote locations). Please contact your local branch to arrange for your specific order day.

Pricing Catalogue

Our online guide, which can be customized for specific requirements, is updated daily and outlines new products, special deal pricing and programs as well as any price changes. The order guide also includes product images. 

Our customers benefit because we make it a policy to pass on all published manufacturers' deals to customers for the full length of the deal period. As a result of the strength of our buying power we are able to pass on marginal gains during industry-wide manufacturers' price increases.

Delivery

Our customers are offered consistent and reliable once a week deliveries, which makes it easier for them to plan appropriate staffing levels.

Bill Payment Options

For customer convenience, Wallace & Carey offers a variety of payment options.

  • Electronic Funds Transfer - EDI transfer of funds direct to W&C account.
  • Pre-authorised payment - automatic debit from customer's account.
  • Modified Rapid Transfer - Customer makes deposit via telephone banking.
  • Accelerated Deposit - Customer